Search Results | order

What do I do if I’ve missed my order delivery?

If you are unavailable to receive your delivery you can reschedule the delivery with our courier to redeliver as per the suggested time of buyer, in all cases prior tomake delivery our logistic team will confirm with the buyer to … Continued

How can I track my order?

If you are registered with Brand Range, you can track the status of your order delivery by signing into your account and selecting \”My Account\”, followed by \”Orders\”.

How long does it take for a refund to be issued?

Once the order returned and received back to our Delivery Hub our Quality Assurance and Product Authentication will evaluate the condition of the order if the order found and received back unopened, unused and in perfect condition to resell and … Continued

Are delivery charges and custom duty fees refundable?

Delivery charges and custom duties will not be refunded in case of returning/canceling an order.

How do I exchange an item with Brand Range?

If the delivered product required to be exchanged, please visit your buyer profile. In order history select the particular item and request exchange request. Our team will process your request and arrange the pickup and process your request.

Can I exchange or return an item gifted to me by someone else?

Only the ordering buyer or user can make such requests from their Buyer Dashboard.

Can I get my purchase gift-wrapped and request a gift receipt?

Yes. At the time of ordering, buyer can select special packaging request with various given gift packaging designs and customized greeting options with their associated pricing.

Returns & Refunds

What is the Brand Range return policy? How many days do I have to return a product? Customer can make return or product exchange within 03 days from the date of product Receipt. How long does it take for a … Continued

Payments

Which payment methods do you accept for online purchases? Brand Range accepts the following forms of payment for online purchases: Visa MasterCard PayPal Discover American express For all credit and debit card purchases, your billing address must match the address … Continued

Become Our Vendor?

Vendor/Wholesaler Programme www.brandrange.com (“we”, “our”, “us”, or “BrandRange”) Operated & Owned by Brand Range Trading LLC Company is a private limited company registered and Established in the United Arab Emirates under DED with its office located at Iris Bay Tower … Continued

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